Privacy Policy

1. Introduction

Roçavanilla ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rocavanilla.com and use our services.

Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter
• Fill out a contact or inquiry form
• Submit a partnership inquiry
• Make a purchase (when e-commerce is enabled)

This information may include your name, email address, company name, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• IP address (anonymized)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you newsletters and marketing communications (with your consent)
• Process orders and transactions
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site.

We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third parties who assist us in operating our website and conducting our business
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: